• How Long in advance do I need to place an order?
    • Generally we ask for at least 48 hours notice for our standard orders. If you are requesting a customized cake we usually ask for 1 – 2 weeks notice depending on the complexity of the cake and designs. Please feel free to contact us however if you have an urgent order and we will do our best to accommodate your requirements if we can!
  • How long do your cupcakes last?
    • Our cupcakes can last up to 2 – 3 days from the date of purchase depending on how you store your cakes and the temperature and environment in the stored location. That said, the cupcakes are freshest on the day of purchase.
  • What size and file type do I need to send my Corporate Logo?
    • Please send us your Corporate Logos or photos via email and in JPEG form, with files being NO larger than 1MG in size.
  • What size is your standard sized topcake?
    • Our standard sized topcake is 6 inches and this feeds about 6 – 8 people. The next sized topcake is the 8 inch cake which feeds about 13-15 people. We can also do two or three tiered cakes which are 8 inch , 6 inch and 4 inch in size.
  • How do I store my cakes?
    • Our cupcakes are best stored in an airtight container, at room temperature and out of the fridge.
  • Do the cupcakes or cakes contain peanuts or nuts ?
    • The majority of our cupcakes do not contain any peanuts or nut prodcuts , however we do make cupcakes in our kitchen that contain nuts ( eg Peanut Butter cupcake , rocky road etc) . Given this we do advise that our cupcakes may contain traces of nuts.
  • How will my cupcakes come packaged?
    • Our cupcakes come delivered in boxes and bags usually depending on the size of your order. All our boxes are branded with our designs on them.
  • What do you charge for Deliveries?
    • Our deliveries are charged based on the distance from our stores. You can review our delivery charges under the deliveries tab on the home page.